Frequently Asked Questions
Everything you need to know about our curated home collections and local delivery.
What is the typical shipping timeframe for orders?
Most orders are processed within 2-3 business days. Domestic shipping usually takes between 5-7 business days depending on your location from our Brooklyn studio.
Do you offer local pickup in Brooklyn?
Yes, we offer free local pickup at our Brooklyn storefront. Simply select 'Local Pickup' at checkout and you will receive an email notification when your order is ready.
What is your return policy for home goods?
We accept returns on most unused items in their original packaging within 14 days of delivery. Please note that certain handcrafted or custom items are final sale.
Are your ceramic and glass items dishwasher safe?
While many of our curated pieces are dishwasher safe, we highly recommend hand-washing artisanal and hand-painted ceramics to preserve their finish and longevity.
How do you ensure fragile items arrive safely?
We use eco-friendly, reinforced packaging materials specifically designed for fragile home goods to ensure your items arrive in perfect condition.
Do you offer gift wrapping services?
Yes, we offer signature gift wrapping for a small additional fee. You can add a personalized note and select gift wrapping options directly in your shopping cart.